BatButton: Your One-Stop Promotional Button Shop

Policies

At Bat Button, we highly value your satisfaction with our products. We understand that our custom buttons are unique, and we aim to provide you with the best possible experience. However, due to the custom nature of our buttons, we would like to clarify our sales and refund policy.

Sales and Refund Policy:

  • All sales are final. Unfortunately, we cannot offer a full refund on any products once the order has been placed and processed.

Defective or Damaged Products:

  • If, in the rare instance, you receive a defective or damaged product, please contact us within 7 days of receiving your order. You can reach us at:

We will promptly review your claim and, at our discretion, offer a replacement or provide store credit to address the issue.

Customer Support:

  • If you have any questions or concerns about your order or our products, our dedicated customer service team is here to assist you. Please feel free to contact us at:

We are committed to ensuring that you are fully satisfied with your purchase and that your experience with Bat Button is exceptional.

Thank you for choosing Bat Button for all your pinback button needs. We appreciate your trust in our products and look forward to serving you with the utmost care and professionalism.

In the pinback button industry, it is not uncommon for production variances, including overruns and underruns, to arise due to a range of factors, including manufacturing quality and adherence to production standards. While we diligently work to minimize such occurrences, it is essential to acknowledge that there may be instances where your order is affected by an overage or a shortage.

Industry norms dictate a standard deviation of ± 2% for most products. This implies that the number of units produced may exceed or fall short of the initially requested quantity by up to 2%. At Bat Button, we are committed to upholding this industry standard, and we spare no effort in ensuring that overruns and underruns are kept to a minimum.

Rest assured, our team is dedicated to delivering a product that aligns as closely as possible with your order specifications. We appreciate your understanding and trust in our commitment to producing high-quality pinback buttons while striving to meet the industry-accepted production standards.

If you have any questions or require further clarification about this matter, please do not hesitate to contact us. We value your business and look forward to serving you with excellence.

 

Processing Time:

Orders typically undergo processing within 2-4 business days after payment confirmation and artwork approval, unless otherwise specified for specific products. Please note that processing time does not include weekends or holidays.

Shipping Time:

The shipping time is the duration it takes for your order to be delivered to your specified shipping address after it has been processed. Shipping times may vary based on your location, the selected shipping method, and other factors such as unforeseen delays due to weather or carrier-related issues.

Tracking Your Order:

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and a link to track the status of your package. You can use this information to monitor the progress of your delivery.

Shipping Costs:

Shipping costs are determined based on the shipping method selected, the weight and dimensions of your items, and your location. You will see the shipping cost calculated during the checkout process before finalizing your purchase.

International Shipping:

We are pleased to offer international shipping to many countries. However, please be aware that international shipping may be subject to customs duties, taxes, and import fees imposed by your country’s customs authorities. These additional charges are the responsibility of the recipient.

Shipping Address:

It is essential to provide accurate and complete shipping information during the checkout process. We cannot be held responsible for any delays or non-delivery of orders due to incorrect or incomplete shipping addresses.

Delivery Issues:

While we make every effort to ensure timely and secure delivery of your orders, we understand that issues may occasionally arise. If you encounter any problems with your delivery, please contact our customer support team, and we will assist you in resolving the issue promptly.

Shipping Policy Changes:

We reserve the right to update or modify our shipping policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

We appreciate your business and are committed to providing you with the best possible shopping experience. If you have any questions or need further assistance regarding our shipping policy, please don’t hesitate to reach out to our customer support team.

Thank you for choosing [Your Company Name]. We look forward to serving you!

1. Introduction

Welcome to BatButton.com (“we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our website, products, and services. By using our website, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect various types of information, including but not limited to:

  • Personal Information: This may include your name, email address, postal address, phone number, and other contact details.

  • Payment Information: When making a purchase, we may collect payment information, such as credit card numbers or other payment account details. Please note that we do not store full payment card information, and all payment transactions are securely processed by third-party payment processors.

  • Usage Data: We may collect information about your interaction with our website, including your IP address, browser type, device information, and pages visited.

  • Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing habits and preferences. You can control cookies through your browser settings.

3. How We Use Your Information

We may use your information for various purposes, including:

  • Providing Services: To deliver the products or services you request, process transactions, and provide customer support.

  • Improving Our Services: To analyze usage patterns, improve our website, and enhance user experience.

  • Marketing: To send you promotional materials and updates about our products and services, subject to your consent where required by applicable law.

  • Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our terms and policies.

4. Disclosure of Your Information

We may share your information with:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website and providing our services.

  • Legal and Regulatory Authorities: We may disclose information to comply with legal or regulatory requirements, enforce our policies, respond to claims, or protect the rights, property, or safety of ourselves or others.

5. Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is entirely secure, and we cannot guarantee its absolute security.

6. Your Choices

You have choices regarding the information you provide to us:

  • Opt-Out: You can opt out of receiving marketing communications from us by following the instructions provided in our communications.

  • Cookies: You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites, which have their own privacy policies. We are not responsible for the practices of these websites, so we encourage you to review their policies.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we have unintentionally collected information from a child under 13, please contact us, and we will take appropriate steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on this page and update the “Last Updated” date at the top of the policy.

10. Contact Us

If you have questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at [email protected]

Thank you for choosing BatButton.com. We are committed to protecting your privacy and providing you with a secure and enjoyable experience on our website.

Terms and Conditions of Purchase Agreement

1. Introduction

Welcome to BatButton.com (“we,” “our,” or “us”). These Terms and Conditions of Purchase (“Agreement”) govern your purchase of pinback buttons and related products from our website. By making a purchase on BatButton.com, you agree to be bound by this Agreement. Please read these terms carefully before completing your purchase.

2. Products and Payments

2.1 Product Description: We sell pinback buttons customized with artwork provided by customers.

2.2 Payment Methods: We accept all major credit/debit cards for payment. By providing payment information, you represent that you have the legal right to use the payment method you select.

3. Shipping and Delivery

3.1 Shipping Information: We offer shipping within the United States only. We may use various shipping methods available within the USA to deliver your order.

3.2 Delivery Times: Estimated delivery times are provided for your convenience. Delays may occur due to circumstances beyond our control.

4. Sales and Refund Policy

4.1 All Sales Final: Please note that all sales are final. Unfortunately, we cannot offer a full refund on any products once the order has been placed and processed.

4.2 Defective or Damaged Products: In the rare instance that you receive a defective or damaged product, please contact us within 7 days of receiving your order. You can reach us at:

We will promptly review your claim and, at our discretion, offer a replacement or provide store credit to address the issue.

5. Customer Support

If you have any questions or concerns about your order or our products, our dedicated customer service team is here to assist you. Please feel free to contact us at:

We are committed to ensuring that you are fully satisfied with your purchase and that your experience with BatButton.com is exceptional.

6. Copyright and Artwork

6.1 Customer Responsibility: Customers are responsible for ensuring that they have the necessary copyright or usage rights for any artwork provided to us for printing on pinback buttons. We assume no liability for copyright infringement or unauthorized use of artwork.

7. Changes to the Agreement

We reserve the right to update or modify this Agreement at any time. Any changes will be effective immediately upon posting on the Website.

8. Contact Information

If you have questions or concerns about this Agreement or your purchase, please contact us at [email protected].

Thank you for choosing BatButton.com. We appreciate your business and look forward to serving you.

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